UMS-IT Update: New sign-in process begins Friday, May-15th. The change requires all users to use their full email address when signing into UMS services. Please watch this for a guided walk-through of the process.
Student Resources
IT Support Hours
Phone – Email- Live Chat Support Hours
- Sunday: Closed
- Monday – Thursday: 7:30am – 6:00pm
- Friday: 7:30am – 5:00pm
- Saturday: Closed
- Phone: 1.800.696.4357
- Email Support: help@maine.edu
- Submit an IT or
Summer Break Walk-in Support Hours: Fogler Library (1st-floor Info Commons)
- Sunday: Closed
- Monday – Friday: 8:00am – 4:30pm
- Saturday: Closed
- Phone: 1.800.696.4357
- Email Support: help@maine.edu
- Submit an IT or
Media Services Phone Support and Hours: 207.581.2500
- Monday – Thursday: 8:00am – 8:00pm
- Friday: 8:00am – 6:00pm
- Saturday – Sunday: Closed
- Email Support: help@maine.edu
- Submit an IT or
UMS Account Support Information
Your UMS Account
Your UMS Account must be activated in order to register a device. If you have your ID# and Activation Key, visit . Click the Account Activation link and follow the instructions on that page. For additional information or support, please contact the Help Desk at 1.800.696.4357.
MFA
How do I set up my Mobile MaineCard?
**Do not remove DUO from your device. You will not be able to access your account if you do.**
Mobile MaineCard
How do I set up my Mobile MaineCard?
The MaineCard Office is the best resource for most issues with adding the Mobile MaineCard to your mobile wallet.
The IT Help Desk is the best resource for DUO/MFA.
Wireless and Student Printing
Connect to Wireless
When connecting to wireless on campus, please connect to MyResNet if you are connecting in the Residence Halls, and to Eduroam every else on campus. This provides you with the best network connectivity for your needs at 91¸£Àû.
How do I connect to Eduroam? , ,
How do I connect to MyResNet?
Academic Learning Essentials
iClicker
Students:
You will need to create an account and register your course with iClicker Student. Please follow the instructions found on our document.
Check out the iClicker for further help. This page provides information that can help you get the most out of the iClicker Student app.
BrightSpace & Kaltura Support for Students
BrightSpace & Kaltura Support for Students
Please see us at our walkup desk at Fogler Library for questions and support with BrightSpace & Kaltura. The links below are for some of the common topics that students run into.
Kaltura How To Guides
